【Credit Card】
Various debit cards
※Mobile touch payment is not supported.
【QR payment】
| Date when cancellation of contract is notified |
Individuals
No-Show, day of stay to 7days prior to the day of stay |
21 to 8days prior to accommodation day | 30day prior to accommodation day |
| Contracted Number of Guest 1 to 9 | 100% | Free | Free |
| Contracted Number of Guest 10 and more | 100% | 100% | Free |
※Note The % is the ratio of the penalty charge to the base room charge.
In the case of a contract in which the same guest stays for consecutive nights, the basic room charge (or package rate) for all nights will be collected as a penalty charge.
In addition, if the contracted number of days is shortened, a penalty fee will be charged, If the contracted number of days is shortened, a penalty charge for the entire number of nights will be collected regardless of the number of days shortened.
In addition, the hotel may set a penalty different from the aforementioned provisions for accommodation packages or specific groups organized by the hotel.
*Please note that the cancellation policy may vary depending on the facility and the plan you choose.
Per the Kyoto Accommodation Tax Ordinance, which came into effect on October 1, 2018, an accommodation tax must be charged per person per night.
