FAQ

Is there a parking lot?

We do not offer a parking lot on premises.

If you are traveling by car, please use a nearby coin-operated parking lot. Note that costs must be borne by you.

Additional notes on pick-up and drop-off services.

We offer pick-ups and drop-offs to and from your machiya residence out of Rinn Kyoto Station.

When is check-in, and when is the front desk open?

Check-in from 16:00 to 21:00 (all sites)

Check-out: 10:00

*Excludes Rinn Kyoto Station

The front desk of each hotel is open from 8:00 to 22:00. *Check-in for Rinn Gion Kenninji Villa takes place at Rinn Gion Kenninji.

Rinn Kyoto Station and machiya residence type

Check-in takes place at the Rinn Kyoto Station reception counter. The front desk is open 24 hours a day.

Please click here for more details.

Additional details on check-in/check-out for machiya residences.

When you check-in, we will provide a key for you at the reception counter.

Check-out instructions will be provided during check-in.

Additional details on front desk service hours by hotel type.

The 24-hour Rinn Kyoto Station reception counter is located nearby.

After 22:00, the team at that location will accommodate you.

 

Rinn Kyoto Station reception counter

522-14 Kitafudondo-cho, Shimogyo-ku, Kyoto-shi, Kyoto Prefecture, 600-8233

Telephone: 075-746-6841

I’d like to know more about your late check-in policy.

With the exception of Rinn Kyoto Station, the front desk is open from 8:00 to 22:00.

If you plan to check in after 21:30, please let us know in advance.

We will give you additional instructions regarding check-in outside of standard reception counter hours.

I’d like to know more about what each hotel comes equipped with.

Please refer to the details page for each site for more information.

Accommodations list

Additional notes about luggage.

Yes, we can hold luggage for you prior to checking in.

When checking out, luggage will be kept for you within the front desk’s business hours for that day.

What items do you have to offer on a loaner basis?

Each facility has different items available to loan out.

Items available on a loaner basis: iron/ironing board, adapters, chargers, extra pillows, blankets, etc. Please ask when you check in.

How many sets of bedding do you provide?

The number of futons and bed sets varies depending on the machiya residence or hotel location.

Please see the details of each facility from the hotel list page.

Next Page »
see more
Close

Type of accommodation

Lodging area

Preferences

nearest station

Nearby tourist destinations

RESERVE