よくある質問Q&A
- What items do you have to offer on a loaner basis?
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Each facility has different items available to loan out.
Items available on a loaner basis: iron/ironing board, adapters, chargers, extra pillows, blankets, etc. Please ask when you check in.
- How many sets of bedding do you provide?
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The number of futons and bed sets varies depending on the machiya residence or hotel location.
Please see the details of each facility from the hotel list page.
- Additional notes about lodging by unaccompanied minors.
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Note that minors under 18 years of age who are unaccompanied by a parent or guardian require a parental consent form.
*Note that the hotel front desk itself is not open 24 hours.
Hotel personnel are on site between the hours of 8:00 and 22:00.
- Do you have amenities/gowns for children?
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Amenities for small children (toothbrushes, slippers, body sponges) are available.
Please ask at the front desk if you require any.
We apologize, but we do not provide gowns for children.
- Can I smoke in the hotel?
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The Kyomachiya hotel type prohibits smoking in all rooms (including e-cigarettes).
- Can I request additional bedding?
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We can provide additional bedding for an extra charge.
Please note: Additional fees may apply depending on the room type and stay dates. For more information, please contact the respective facility.
Inquiries:
Rinn Booking Center, Telephone: 075-746-2402 (weekdays 9:00-20:00)
- Additional notes about the Kyoto Accommodation Tax.
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Per the Kyoto Accommodation Tax Ordinance, which came into effect on October 1, 2018, an accommodation tax must be charged per person per night.
- Do you provide gowns?
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We have a single-piece (one size fits all) gown available.
- Can I stay with pets?
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We do not accept pets within any of the facilities. If you leave your pet in the car, it may inconvenience neighboring residents, so please refrain from doing so.