Rinn, a traditional machiya residence in Kyoto
- Additional details on front desk service hours by hotel type.
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The 24-hour Rinn Kyoto Station reception counter is located nearby.
After 22:00, the team at that location will accommodate you.
Rinn Kyoto Station reception counter
522-14 Kitafudondo-cho, Shimogyo-ku, Kyoto-shi, Kyoto Prefecture, 600-8233
Telephone: 075-746-6841
- Additional details on check-in/check-out for machiya residences.
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When you check-in, we will provide a key for you at the reception counter.
Check-out instructions will be provided during check-in.
- Can I smoke in the hotel?
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The Kyomachiya hotel type prohibits smoking in all rooms (including e-cigarettes).
- Do you have amenities/gowns for children?
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Amenities for small children (toothbrushes, slippers, body sponges) are available.
Please ask at the front desk if you require any.
We apologize, but we do not provide gowns for children.
- Do you provide gowns?
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We have a single-piece (one size fits all) gown available.
- Can I request additional bedding?
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We can provide additional bedding for an extra charge.
Please note: Additional fees may apply depending on the room type and stay dates. For more information, please contact the respective facility.
Inquiries:
Rinn Booking Center, Telephone: 075-746-2402 (weekdays 9:00-20:00)
- How many sets of bedding do you provide?
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The number of futons and bed sets varies depending on the machiya residence or hotel location.
Please see the details of each facility from the hotel list page.
- Additional notes about lodging by unaccompanied minors.
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Note that minors under 18 years of age who are unaccompanied by a parent or guardian require a parental consent form.
*Note that the hotel front desk itself is not open 24 hours.
Hotel personnel are on site between the hours of 8:00 and 22:00.
- When is check-in, and when is the front desk open?
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Check-in from 16:00 to 21:00 (all sites)
Check-out: 10:00
*Hotel-type accommodations (except Rinn Kyoto Station)
The front desk of each hotel is open from 8:00 to 22:00. *Check-in for Rinn Gion Kenninji Villa takes place at Rinn Gion Kenninji.
Rinn Kyoto Station and traditional townhouse-type accommodations
Check-in takes place at the Rinn Kyoto Station reception counter. The front desk is open 24 hours a day.
Please click here for more details.
- I’d like to know more about your late check-in policy.
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With the exception of Rinn Kyoto Station, the front desk is open from 8:00 to 22:00.
If you plan to check in after 21:30, please let us know in advance.
We will give you additional instructions regarding check-in outside of standard reception counter hours.
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